Retail technology trends in Kenya 2026

AI reordering is finally usable

Small models can now predict when your fast movers will run out — and place the order for you.

WhatsApp is the new storefront

60% of Kenyan mobile users open WhatsApp before they open a browser. Meet customers where they already are.

The M-Pesa till is a data source

Not just a payment channel. Every till payment is a signal you can price, promote, and forecast against.