FAQ
Frequently asked questions.
Straight answers to what shopkeepers actually ask.
Getting Started
Getting Started
DukaPro starts at KES 990/month for a single-till shop, with Business and Enterprise tiers for growing chains. See the pricing page for a full breakdown.
Devices & Platforms
Devices & Platforms
Download the Desktop installer for Windows from the Downloads page, run it, and log in with the account you created. On Android, install the APK or grab the app from Google Play. Mac and Linux versions are on the way.
Payments & M-Pesa
Payments & M-Pesa
Yes. DukaPro connects to Safaricom Daraja for both Till and Paybill numbers — payments auto-confirm at the checkout so cashiers never have to check their phones.
Data & Security
Data & Security
All customer data is stored in ISO-27001 certified data centres, with primary replicas in Kenya and encrypted off-site backups.
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